Risks related to our business
If we are unable to attract and retain new clients, particularly subscribers to our information, analytics, and online marketplace services, our revenues and financial position will be adversely affected.
Failure to develop and introduce new or upgraded information, analytics, and online marketplace services or to shift focus from current services with less demand could decrease our revenues and our profitability.
We operate in a highly competitive and rapidly changing market, and we may not be able to compete successfully against existing or future competitors in attracting advertisers, which could harm our business, results of operations, and financial condition.
Our operating and financial results are subject to fluctuations and market cyclicality, which could negatively affect our stock price.
Global economic uncertainties and downturns or a downturn or consolidation in the real estate industry may decrease customer demand for our services and adversely affect our business and results of operations.
If we are unable to hire qualified persons for, or retain and continue to develop our sales force, or if our sales force is unproductive, our revenues could be adversely affected.
Our business depends on retaining and attracting highly capable management and operating personnel.
Our internal and external investments may place downward pressure on our operating margins.
We may not be able to maintain or grow our current revenue and profit levels.
We may be unable to increase awareness of our brands, which could adversely affect our business.
If internet search engines do not prominently feature our websites on the search engine results page, traffic to our websites would decrease, and, if we are unable to maintain or increase traffic to our marketplaces, our business and operating results could be adversely affected.
If real estate professionals or other advertisers reduce or cancel their advertising spending with us and we are unable to attract new advertisers, our operating results would be harmed.
If we are unable to successfully identify, finance, integrate, and/or manage costs related to acquisitions, our business operations and financial position could be adversely affected.
Our strategic transactions, including the acquisition of Matterport, may be subject to regulatory approvals and may not be completed as contemplated.
We may be unable to complete the acquisition of Matterport or otherwise realize the benefits of the pending Matterport acquisition, which could have an adverse effect on us.
Cyberattacks and security vulnerabilities could result in serious harm to our reputation, business, and financial condition.
Technical problems or disruptions could damage our reputation and lead to reduced demand for our information, analytics, and online marketplace services, lower revenues and increased costs.
The significant costs associated with building our campus in Richmond, Virginia, have impacted and will continue to impact our financial condition and results of operations.
We may not be able to successfully expand geographically, which may negatively impact our business.
We are subject to a number of risks related to acceptance of credit cards and debit cards and facilitation of other customer payments.
Climate related events and other events beyond our control could harm our business.
Attention to ESG matters may require us to incur additional costs or otherwise adversely impact our business.
Risks related to our data, intellectual property and listings
If we are not able to obtain and maintain accurate, comprehensive, or reliable data, we could experience reduced demand for our services.
If we are unable to enforce or defend our ownership and use of intellectual property, our business, brands, competitive position, and operating results could be harmed.
Use of new and evolving technologies, including AI, could impact our ability to protect our data and intellectual property from misappropriation by third parties.
We may be subject to legal liability for collecting, displaying, or distributing information.
Our services could be less attractive and our revenues may decrease if we fail to obtain or retain listings from third parties, to maintain or establish relationships with third-party listing providers, maintain stable data feeds, or to comply with the rules and compliance requirements of MLSs.