ServiceNow Inc.: 10-K Risk Factor Changes

2024 vs 2023  ·  SEC EDGAR  ·  2026-07-05
Other years: 2026 vs 2025 · 2025 vs 2024
✓ Deterministic extraction — no AI-generated data

Classification is based on semantic text similarity scoring and may include approximations. “No match” means no high-confidence textual match was found — not necessarily that a section was removed.

2
New Risks
1
Removed
14
Modified
18
Unchanged
🟢 New in Current Filing Our failure or perceived failure to achieve our ESG goals or maintain ESG practices that meet evolving stakeholder expectations could adversely affect us. 🔒
🟢 New in Current Filing Delays in improving our information systems and processes could interfere with our ability to support our existing and growing customer and employee base and could adversely impact our business. 🔒
🟡 Modified If we lose key members of our management team or qualified employees or are unable to attract and retain the employees we need, our costs may increase and our business and operating results may be adversely affected. 🔒
🟡 Modified Actual or perceived cybersecurity events experienced by us or our third-party service providers may create the perception that our platform is not secure, and we may lose customers or incur significant liabilities, which would harm our business, financial condition and operating results. 🔒
🔴 No Match in Current Filing Our operating results may vary significantly from period to period, and if we fail to meet the financial performance expectations of investors or securities analysts, the price of our common stock could decline substantially. 🔒
🟡 Modified If we fail to innovate in response to rapidly evolving technological and market developments and customer needs, our competitive position and business prospects may be harmed. 🔒
🟡 Modified •Risks Related to the Operation of Our Business 🔒
🟡 Modified Laws, regulations and customer expectations regarding the use, storage and movement of data may restrict our ability to continue to optimize our platform and adversely affect our business. 🔒
🟡 Modified Natural disasters, including climate change, and other events beyond our control could harm our business. 🔒
🟡 Modified If we are unsuccessful in increasing our penetration of international markets or managing the risks associated with foreign markets, our business and operating results will be adversely affected. 🔒
🟡 Modified As we acquire or invest in companies and technologies, we may not realize the expected business or financial benefits and the acquisitions and investments may divert our management’s attention and result in additional shareholder dilution or costs. 🔒
🟡 Modified We participate in intensely competitive markets, and if we do not compete effectively, our business and operating results will be harmed. 🔒
🟡 Modified Targeting larger enterprise customers may result in longer and more expensive sales cycles, increased pricing pressure and implementation and configuration challenges. 🔒
🟡 Modified •Risks Related to the Financial Performance or Financial Position of Our Business 🔒
🟡 Modified Our stock price is likely to continue to be volatile and could subject us to litigation. 🔒
🟡 Modified Our debt service obligations may adversely affect our financial condition. 🔒
🟡 Modified Because we generally recognize revenues from our subscription service over the subscription term, a decrease in new subscriptions or renewals may not be immediately reflected in our operating results. 🔒
17 changes in this historical filing

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